Frequently Asked Questions

Rooted in our Christian upbringing, we find strength and purpose through faith. Today, we are proud to share a brand that embodies our deep-rooted values. Our mission is simple yet profound: to create clothing that not only inspires individuals to cultivate strength and pursue personal growth but also serves as a vessel for spreading the gospel.

Our goal is to be more than just a clothing brand: we want to be a sign of hope, a catalyst for positive change, and a community united by shared values. Join us as we embark on this meaningful journey together, spreading love, inspiration, and faith – one garment at a time.

On each product page, you can click the "What's My Size?" button above the "Add to Cart" option to use our sizing app.

For detailed measurements, check out the links below:

• Unisex Joggers Sizing Chart
• Men's Performance Shorts Sizing Chart
• Women's Performance Shorts Sizing Chart
• Youth Performance Shorts Sizing Chart
• Unisex Oversized Hoodie Sizing Chart
• Men's Performance T-Shirt Sizing Chart
• Men's Oversized T-Shirt Sizing Chart
• Women's Oversized T-Shirt Sizing Chart
• Ring Size Chart/Guide

Order Processing: Once you place your order, our team will begin processing it immediately. We strive to ship from the warehouse nearest to you to ensure prompt delivery.

Multiple Shipments: Due to our global customer base and inventory distribution across various warehouses, your order may be fulfilled from multiple locations. If items in your order are stocked at different warehouses, you may receive separate packages. Don’t worry if your first package doesn’t include all the items you ordered—additional packages are on the way! You will receive a separate tracking number for each package.

Made-to-Order Items: To prevent overproduction and ensure quality, some items are made-to-order. For these products, please allow a processing time of 2 to 4 business days before shipping.

Shipping Times: Your order may be fulfilled from multiple locations to ensure prompt delivery. We strive to ship from the warehouse nearest to you, with delivery typically taking 5 to 12 business days.

Tracking Information: After your order has been processed and shipped, you will receive a confirmation email/SMS containing your tracking numbers. Please note that tracking information may take up to 24 hours to update in the system, so don’t be alarmed if updates don't appear immediately.

Delivery Issues: If your order has not arrived within 30 business days, please contact us so we can assist you in following up with the shipping service.

*Please be aware that processing and shipping delays may occur during peak seasons and higher order volumes.

Shipping cost:

• Orders over €89 will have free shipping.
• Orders under €89 will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout. 

At SAVD Clothing, our absolute #1 priority is your satisfaction and happiness.We understand that buying things online can sometimes be frustrating, and scary too.

Don't worry, we got your back!If you have any concerns and/or are unhappy with your purchase, just send us a message and we will assist you immediately.

Just reach out to our customer support team at support@savdstore.com or via live chat in the bottom right corner.

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.
• We accept Shop Pay, Apple Pay, Google Pay, Bancontact, & iDeal.
• We also accept flexible payments through Klarna.

Every transaction is secured and encrypted.

Note that additional exchange fee may apply if your currency is other than € (EURO).

At SAVD Clothing, your satisfaction means everything to us. We take great pride in the quality of our products and are committed to resolving any concerns you may have with your order.

We offer a 30-day return policy, giving you time to review your item and ensure it meets your expectations. Please note that our policy is intended to cover valid concerns related to quality or satisfaction and is not a blanket guarantee.

To learn more about eligibility, conditions, and how to initiate a return or refund, please refer to our full Return & Refund Policy.

We appreciate your understanding and support!

We try to pack and ship your orders as soon as possible.If you gave the wrong shipping address upon ordering, please contact us ASAP.

If you inform us before the order is dispatched (within 12 hours), we can still change the shipping address.If you gave the wrong shipping address upon ordering and your order has already dispatched, we can no longer change your order's shipping address.

In the event that the shipping address is incorrect and you wish to cancel the order, we will refund the order but will reserve 50% of the order value to cover lost goods & shipping costs.

To ensure the longevity and performance of your clothes from SAVD, please follow these care instructions:

• Care Instructions > Performance Shorts
• Care Instructions > Hoodie
• Care Instructions > Performance T-Shirt
• Care Instructions > Oversized T-Shirt

Currently, we do not have any open job positions but we'd love to hear from you.

If you are interested to be part of an awesome team and community, you can send your resume/CV to support@savdstore.com

Yes, Savd Clothing is 100% legitimate and can be fully trusted. We understand that buying things online can be scary with companies not staying true to their customers. If you see any other website than the official Savd clothing website (savdclothing.com) selling the same items, please note that these websites are not operated by the real Savd brand and we strongly advice from interacting with them. All of our products are original designs created & owned by Savd Clothing.

We want to assure you that we are committed to providing a trusthworthy shopping experience. Here are some key reasons why you can trust us:

• As mentioned in our About Us section, our journey began with the noble goal of inspiring individuals to lead healthier and more confident lives. We take pride in our mission and stand by it.
• We are a registered and legally recognized business entity. You can verify our credentials with the relevant authorities, and our contact information is readily available on our website.
• Check out the reviews and testimonials from our satisfied customers. Their positive feedback speaks volumes about our commitment to quality and customer satisfaction.
• We prioritize the security of your financial information. Our website uses industry-standard encryption technology to protect your payment details, ensuring a safe transaction process.
• We maintain open lines of communication with our customers. If you have any concerns or questions, our customer support team is here to assist you promptly.
• We have a clear and fair return and refund policy in place. If you're not satisfied with your purchase for any reason, we offer a hassle-free process to address your concerns.
• We actively engage with our community through social media, newsletters, and events. This interaction fosters trust and a sense of belonging among our customers.
• We provide high-quality images and detailed descriptions of our products, so you can make informed decisions about your purchases.
• Your personal information is treated with the utmost respect and privacy. We have a strict privacy policy in place to protect your data.
  

Legal business name: Norsecom Group OÜ (Dba SAVD Clothing)

Mailing address: Harju maakond, Tallinn, Kesklinna linnaosa, Vesivärava tn 50-301, 10152 (Not for returns).

Email: support@savdstore.com

We strive to reply within 24 hours.